Solutions

The platform integrates with carrier systems through Application Programming Interfaces (APIs). Carriers provide APIs that allow platforms to access shipment data, track statuses, and receive updates in real time.

While you can use the same set of API credentials for both systems, we recommend that clients use a different credential. This way, in case of an issue, we can easily tell which system is having problems.

The platform uses encryption, secure sockets layer (SSL) certificates, and regular security audits to protect your data. Additionally, user access controls and two-factor authentication (2FA) can be enabled for added security.

Clear your browser cache and cookies, try accessing the platform from a different browser or device, and ensure you have a stable internet connection. If the problem persists, contact customer support.

Provide real-time tracking, offer multiple delivery options, ensure timely and accurate deliveries, communicate proactively about any issues, and gather and act on customer feedback to continuously improve service.

Optimize routes, consolidate shipments, negotiate better rates with carriers, use technology to improve efficiency, and continuously analyze and improve processes to eliminate waste and reduce expenses.

Key documents include the bill of lading, commercial invoice, packing list, certificate of origin, and any required export/import licenses and permits.

Go to the “API Integration” section, click on developer tools, generate an API key, and configure the necessary endpoints. Refer to the API documentation for detailed instructions on how to use the API.

Yes, Nitisara specializes in both domestic and international shipments, managing the complexities of cross-border logistics and customs regulations.

Provide shipment details such as origin, destination, type of goods, weight, dimensions, and preferred transportation mode and the API will use this information to calculate a quote.

Customs brokerage involves preparing and submitting documentation required to facilitate goods’ export or import into a country, ensuring compliance with all regulatory requirements.

Nitisara uses automated systems and barcode scanning to track inventory and orders, ensuring that the correct items are picked, packed, and shipped to the right destination.

Nitisara ensures the security of goods by using API integration for real-time tracking, automated alerts for anomalies, and secure authentication protocols to safeguard shipment data and logistics operations.

Reducing carbon footprint in logistics using an API involves optimizing routes for fuel efficiency, tracking emissions, selecting eco-friendly carriers, and consolidating shipments. By leveraging real-time data and automation, companies can minimize unnecessary trips, reduce idle times, and choose greener transportation options to lower overall emissions.

The Instalabel feature allows you to create a shipping label with a single API call when you already know the carrier and service level you want to use.

The Transaction object is used to purchase a shipping label based on the chosen rates from the Shipment response.

Use pagination, filtering, and batch processing to manage large datasets, ensuring efficient data retrieval and processing.

A webhook is an automated message sent from one system to another when a specific event occurs, such as shipment status updates or inventory changes, enabling real-time notifications.

API versioning allows developers to make backwards-incompatible changes without disrupting existing integrations, ensuring stability and compatibility

Synchronous calls wait for the response before proceeding, while asynchronous calls allow the program to continue executing without waiting for the response.

You use the PUT request to update an API object, but only for Carrier Accounts, Service Groups, and User Parcel Templates, as most objects are immutable

When it takes time for Nitisara to call upstream APIs like USPS or FedEx, and you want to avoid blocking the rest of your code

APIs can optimize routes, reduce fuel consumption, track carbon emissions, and facilitate the use of eco-friendly transportation options.